Move Manager Date Added: 2017-02-14
Company
Pikkol
Location
Bangalore, Karnataka
Job Type
Full Time

Job Description

• Call, connect and build a rapport with a customer from the time their order is confirmed. • Reiterate the scope of work. Explain the terms, conditions, inclusions and exclusions of the service package each customer has chosen • Answer customers’ questions and doubts • Cross check and confirm that teams, materials, communication and allied services are all done properly to ensure a happy move experience for the customer • Encourage and guide customers to make the full payment ahead of the move date • Maintain each customer’s profile and order details accurate with clear instructions and notes to the operations team for precise execution of the order. • Schedule and diligently track customers’ shipments and keep the customer informed via calls or emails. • Constantly improvise and find ways to improve efficiency in the move management related tasks that are routine

Experience

1-2yrs

Skills

Excellent Communications skills

This posting is no longer available!
About the Company

Company Location
Bangalore, Karnataka,IN

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