Location : Bangalore

Experience : 3 to 4+ years 

Description:

• 3 - 4+ years working with technical skills and knowledge, advancing beyond the fundamentals in at least one area specifically in Unified Communication technologies.
• Good understanding of VoIP (SIP, H.323, SCCP, MGCP).
• Knowledge on CCMP, ECE and other Contact Center Options.
• Microsoft Active Directory Ability to analyze, configure and troubleshoot small to medium networks.
• Good knowledge of the following products necessary: CUCM, Telepresence Endpoints, VCS, Expressway, MCU, Conductor, TPS, CMS and TMS.
• Basic knowledge in ICM/CVP/VXML GW/CUIC/FINESSE.
• Basic Scripting Knowledge(Python, Perl).
• Basic knowledge of Linux, SQL and/or Oracle Database and Microsoft Active Directory.
• Excellent communication and customer handling skills.