Order Management Specialist Date Added: 2017-10-25
Company
Thomson Reuters
Location
Bangalore, Karnataka
Job Type
Corporate/Contract

Job Description

We are starting a 6 month Career Relaunch program for Women who have 2 years of gap in there service and are willing to come back to workforce in Order Management Profile. The job responsibilities are as following: 1. Responsible for processing non complex orders into relevant systems, supporting the order to bill portions of order fulfillment. May include processing credits. 2. Enhances customer experience through improving timeliness in service delivery by achieving the guaranteed average turnaround time, based on agreed product/process and reducing the resolution time with agreed quality for non complex requests on low tier accounts (may included implementation of Service Level Agreement). 3. Owns order fulfillment for non complex activities, meeting requirements in an accurate and timely manner, whilst ensuring that the company\'s goals and objectives are met. To view the full job code description, copy and paste the following url into your browser https://thomsonreuters.wd5.myworkdayjobs.com/External_Career_Site/job/IND-BLR-Divyasree-Technopolis/Order-Management-Specialist_JREQ091974

Experience

4-6yrs

Skills

Order Management, Customer experience

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