Quality Date Added: 2018-10-25
Company
Schneider Electric
Location
Bangalore, Karnataka
Job Type
Full Time

Job Description

Obtains customer satisfaction & loyalty feedback from surveys and other relevant sources Ensures specific issues detected are promptly managed and closed Builds and shares analysis of the key satisfaction and loyalty drivers, the competitive positioning, and the benchmark positioning Sets customer experience improvement priorities Drives customer experience improvement actions and deploys best practices Ensures deployment and operation of the CSLD Process in their perimeter

Experience

6-8yrs

Skills

Quality/Manufacturing/Operational excellence/Customer service

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