1. Monitor and track Franchise Partners performance, and report to the management: 

• Prepare the Sales plan for the region detailing the performance targets, based on market insights and past trends 
• Track and analyze the competition, market trends, and customer behavior and insights for the region and review the Sales plan 
• Proactively support the Franchise Partners in the region in their annual sales planning process, to develop performance objectives, financial targets, and critical milestones 
• Monitor and drive the Franchise Partners performance in the region, including sales volumes, margins, financing, working capital utilization, customer segments, enquiries, etc. 
• Coordinate with various financiers and MBFSI to provide financing solutions, schemes and working capital to the Franchise Partners 
• Analyze various performance parameters, prepare reports and share with the management to enable decision making and strategic planning 
• Provide inputs to the management on various aspects such as, pricing, products mix, brand portfolio, etc. 

2. Plan and provide support to the Franchise Partners towards ensuring implementation of requisite sales processes: 

• Drive implementation of Mercedes-Benz processes and guidelines for sales at Franchise Partners 
• Proactively support the Franchise Partners in the region in their annual sales planning process, to develop performance objectives, financial targets, and critical milestones 
• Identify and review key enablers - the staff at the Franchise Partner, processes followed, facilities and the funds to ensure Franchise Partners are capable of delivering 
• Visit Franchise Partners periodically and review all aspects of the key enablers; Identify gaps, and provide guidance to the Franchise Partners in resolving them 
• Liaise within MBIL to develop solutions to address the Franchise Partners needs in the region, and also to resolve issues that arise, while coordinating the involvement of various functions within MBIL and the Franchise Partners 
• Support the Franchise Partners in negotiating terms with major clients, to achieve the sales plan 

3. Manage and motivate the team of Area Managers Franchise Partner Sales: 
• Monitor and regularly review the activities of the team of Area Managers and the staff at Franchise Partner. 
• Ensure requisite processes, methods and techniques are understood and implemented by the team 
• Provide feedback, inputs and guidance to the team members to ensure and improve team performance 
• Plan for and provide training and coaching to the team members 
• Liaise with the Training team at MBIL to plan and arrange for training programs for the Dealerships Franchise Partner employees based on needs identified 
• Monitor the performance and skill levels of the Dealership employees and provide inputs to the Training team 
• Motivate the team and foster a spirit of team work