Position: Asst Manager
Location: Mumbai – Goregaon CO
Key Responsibilities:
· Prudent claim Assessment and managementof end to end claim settlement /repudiations including Life, Group and health claims
· Coordinate with Reinsurers /sales/customers for closure of claims within regulatory framework and timelines
· Direct and oversee the maintenance of complete and accurate claim managementrecords.
· Managing the claim teams on day to day claims transactions, guidance on claims philosophy, regulatory and audit procedures
· Ensuring daily claim deliverables are met and claims decision within prescribed SLA with quality
· Ensure customer centric approach while
delivering sensitive area of death claims Measures of Performance: · Accuracy and Speed in delivery · Customer satisfaction · Quality in claims assessment/approvals
Desired qualifications and experience : · Graduate with required communication skills, · A minimum of five to seven years progressively responsible previous insurance industry experience
Knowledge and skills required : · Life Insurance domain knowledge · Decision making skills Technical knowledge: · MIS, MS Excel, Workflows , Group Asia and Life Asia system knowledge
EXP : 5 - 7 yr
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