Roles and Responsibilities• Attend incoming calls from potential customers who call in to enquire about services that Pikkol can offer• Call potential customers who have placed an enquiry on the website and offer assistance or explain the services to them• Answer questions and doubts that potential customers may have while they explore the website and attempt to create a quote• Assist customers who need help in finalization and payment.• Explain the terms, conditions, inclusions and exclusions of the service package each customer has chosen• Maintain each customer’s profile and order details accurate with clear instructions and notes to the operations team for precise execution of the order.Skills:I. Knowledge, Skills, Experience• Computer literate/keyboard skills• Excellent telephone skills and manners• Attention to detail