hi im deepty. i was working with Reservation Data Maintanence (RDM) as a senior executive from 2005-2010.
my key skills were as under:-

>Managing Reservation and Passenger Services.
 Dealing with Lufthansa's frequent flier program - "MILES & MORE"
,which accentuates passenger loyalty towards Lufthansa and other partner airlines.
 Was the sole handler of Austrian airlines process. While additionally
handling Corporate agents, Reservations , PNR's , fare queries and general passenger & travel agent interactions through emails as well as over the phone for both Lufthansa and Austrian.
 Effectively manged the team and met the desired goals set by the management.
 Ensure high standards of passenger/customer management.
 Trained and mentored new staff in the processes.
 Efficiently interacted with travel agents and managed their queries.

Have 19 years of experience in operations,admin,sales,marketing,team handling in Education industry.

Hi...
Looking for a restart in career..perhaps stronger than before. The strength comes from the family. It's been a long break so preferences are not rigid. Any field where I can explore and excel is what I'm looking for.