•	Deal with clients either by telephone, e-mails (or) face-to-face meetings
•	Maintaining client records and vendor database
•	Build sustainable relationships of trust with clients/vendors through open and interactive communication.
•	Handle complaints from clients; provide appropriate solutions and alternatives within the time limits and follow-up to ensure resolution.
•	Process orders, forms, applications and requests
•	Obtain and evaluate all relevant information to handle product and service inquiries
•	Provide pricing and delivery information