We are hiring for Leading American semiconductor capital equipment company at Bangalore Eligibility Criteria • Years of Experience:2 – 5 Years years’ experience • Job Experience: Experience in a customer sales order processing, execution, fulfillment • Educational: Bachelor’s degree in commerce, science, business management Primary Responsibilities: • Creating and maintaining of Quotations, Sales Orders, Service Orders, and Customer Owned Material Refurbishment Orders (COM) • Generate RAM for material return from global warehouses/customers • Places orders, provides information on part pricing and availability, order status, and delivery information • Communicates responses back to internal & external customers using communication tools like Apropos etc • Perform transactional activities in ESKER & WINSHUTTLE tool • Follows up on urgent orders to ensure they have shipped. • Prepare weekly, monthly and quarterly reports, including KPI’s (Key Performance Indicators) and Operational Metrics Mandatory Skills required to perform the job: • Strong knowledge in SAP R/3 SD Module, Customer Service Order Processing & Order Management processes • Excellent verbal and written communication skills, able to communicate cross-functionally • Good analytical, problem solving and system skills • Basic knowledge of SCM/Spares business • Knowledge of MS Excel Desirable Skill: • Experience in aftermarket Spares Operations or Automotive • Understanding of reverse value chain/repair operations